Reviews
We have been using Althoff for many years, and continue to be very pleased with all aspects of the company from sales, maintenance (Mark) and installation. The Althoff employees are friendly and knowledgeable. Jeff was wonderful. He gave us options for a new furnace and air conditioner. He was not high pressure. Very friendly. He answered all of our questions. Fair price. Shawn and his assistants did an OUTSTANDING job with installation. They were also very friendly and answered all of our questions. Shawn explained how what he was doing and how everything worked. All Althoff employees take pride in their work. We feel confident that we are getting a good price and wonderful workmanship. Thank you so much for giving us piece of mind. Great job all around!
They were great to work with. Very professional.
Thank you to Katrina Donovan and Tom Koph for the great service provided and ordering and scheduling the installation of the exhaust fan with LED lighting for our bathroom. Katrina was such a pleasure to deal with. Very ptofessional and honest. Tio the electrician came and assessed the replacement and did an excellent job with the installation when he came back to put it in yesterday 9/9/20. I highly recommend Althoff Industries and I have recommended them in the past and they have used them too.. Thank you all again for the great quality service you provided from start to finish as we have been and will continue yo be very satisfied club members for many years. Thank you all again sooo very much.
I have the annual service contract with Althoff. Chris came to do the service on my AC. He was very professional and took the time to answer my questions. After he was done, he explained to me everything he did. While he was looking at my ac he noticed a outlet cover had fallen off and was on the ground. He found a screw that worked and replaced the cover for me. That was not part of his job, he was just compassionate enough to do it for me. I am very pleased.
Mark called ahead to let us know his ETA, arrived on time and not only performed the required service for our A/C unit, but explained WHY the service was needed. When we grew concerned, later that evening, that the unit wasn't cooling properly, Heidi contacted Mark and Mark called us from his home phone, to explain how it often takes up to 24 hours for a home to be returned to a reasonable temperature. This is service that is above and beyond anything we expected and both Mark and Heidi deserve commendations for their professionalism, courtesy and kindness.
Altoff takes care of my entire home. Great service!