Reviews
Every time I get a technician from Althoff they are always very knowledgeable and informative. I appreciate their honesty and always get the job done.
Informative about this new technology in HVAC.Prompt contacts with pleasant and polite personnel. Professional installation and clean up. Assisted with available rebates. Highly recommended!
This company understands and provides service!!
Second encounter.
My hot water heater developed a leak this past weekend.
A request for service Tuesday morning was answered by three that afternoon.
By Thursday afternoon the water heater was replaced.
Although they had not done the initial installation, they covered the warranty on the unit. Just installation charges.
Integrity and service at a level that is scarce today.
Todd was professional and courteous. Did a quality job in a timely manner.
John was a pleasure to work with. He is very knowledgeable and knows his industry. He went above and beyond to get us the resolution we needed. I highly recommend Althoff
My father used to do business with them years ago. I called on Althoff from his past experience. The technician, Scott was friendly and explained what he was doing and the choices I have.
We recently contacted Althoff because our basement ejector pump was not working. We were put on the schedule for that same day. When the technician, Matthew Allard was on the way, I received a text which included his name, a brief bio, and his picture. I really appreciate this particular safety feature.
Matthew came in, and thoroughly assessed our particular plumbing setup, listened to the symptoms of the issue, and went to work. As we hoped wouldn't be the case, our old pump was shot. Fortunately, we were able to get the pump replaced that day.
I cannot say enough good things about Althoff Home Service, and Matthew Allard, specifically. I tend to ask a lot of questions about how things work, and why certain things are done. Matthew was was very patient and answered my questions. He thoroughly explained how the system worked, and what to expect from the electronic float control that was installed, as we previously did not have one.
We will definitely trust Althoff with our future HVAC and Plumbing needs, and recommend the company to any one needing this type of service.
From Scheduling my appointment with Jessica, to meeting with Jeff from sale, to the installation every one at Althoff home services was great. I was told that they would be at my house at 8AM and they were there a few before 8. which was a pleasant surprise. prior places we have used have never been this punctual. definitely recommend them.
Excellent service provided by a responsive, professional organization.
