Reviews
We had a boiler that was installed in 1996 and it finally exhausted itself and decided it was time to retire. Who could blame it? Let me tell you there are not many companies out there fixing old boilers in McHenry. Our technician was over the top fantastic! He explained everything. In incredible detail. He also gave me every option available. Althoff sent emails to us before each technician arrived with a picture of the technician/estimator and a bio about them. I don't know about you, but I thought that was pretty fabulous. We had 4 employee's at our home over the course of two days and they were like family. So respectful of our home and floors - they took great care to leave everything in better shape when they left. They were kind, respectful and over the top knowledgeable. We know have a new high efficiency boiler and all new thermostats. They will be the only ones servicing our home going forward. We highly recommend them! Tim & Sherri Byers
Fantastic experience at every touch point with the crew at Althoff. From the call for service, to Jim the service technician, to Jeff the sales technician, to Jose Way the repair technician I couldn't be happier. Jim discovered our heat exchanger had a crack and was overheating and tripping off our 30 yr old furnace. Reached out to Jeff the next morning and his team had a new furnace installed *same day* during this arctic blast (I had shut it off after our carbon monoxide alarm started blaring). Can't recommend them enough - be sure to reach out for any of your furnace needs.
Brian was terrific at explaining the problems and fixing them. Thanks.
I needed our Hot water heater replaced. Called at 7:00 am. Had an estimate by 9. Plumber was here at 1:30. Job was completed at 3:30. This was done a week ago when were hammered with a foot of snow. Job well done Althoff Home Services!!!
The team at Althoff was extremely professional and friendly. They did a terrific job. From initial calls to final install, the team was courteous and punctual with every visit.
On time. excellent service very knowledgeable
We like Todd.
The representative, Jeff Miller, was excellent! Very knowledgeable and informative.
Just had a plumber out from Althoff In Crystal Lake, Matthew Allard. He was awesome! He worked so hard to fix my problems and was very honest. He wen out of his way to help me and it is so appreciated. Great company and great service! Highly recommend them for all your plumbing, heating, and electrical needs. I have used all these services and am always happy with them! Give them a try when you need their services. You won't be sorry!