Reviews
Our AC stopped working and we called to get a quote from Althoff because we didn't like the quote from our current service provider. Our system was aging and we knew it was time to replace it. We called Althoff for a quote on a new furnace/AC combo. The comfort specialist came out the next day(on a Friday) and gave us options that were reasonable, and we got a new customer discount which was nice. Jeff was very friendly and went through all our options carefully. Once we chose our options, we were all set up for an install on a Monday. They even sent a tech out on Friday to put more refrigerant into our current unit to get us through the weekend AT NO CHARGE to us!
The install day went smoothly, despite them having to rip out and replace a lot of old stuff to install the new system. Techs Braden & Shawn were wonderful people. They put down drop cloths around my home to protect the floors. The work was done with the utmost respect for our home and property, and they left everything cleaner than it was when they got here. The techs were very friendly, yet professional took their time to explain everything to us once everything was installed, and answered all of our questions. Every time I checked in with them when they were working they always answered every question I had. I am very pleased with their service and will call on this company for regular maintenance for our system.
Todd was here to inspect my electrical fuse boxes and recommend any necessary services. He was very professional and did not try to sell me something I did not need.
The service man we had was very friendly, professional and explained everything to me in a way that I could understand.
Very satisfied!
Professional and knowledgeable. Jim Richter is an amazing technician who always puts in extra effort to make sure equipment is running smoothly.
Polite, fast, clean
