Reviews
Best knowledgeable friendliest and caring people to deal with when you need help!!
My tankless water heater stopped working. After at least 10 attempts to call several plumbers and not getting a human on the line, I got lucky. Their staff was professional and kept providing updates on the ETA for the technician. Scott was awesome. He fixed the issues, was totally professional, informative, and knowledgeable. I would highly recommend this business.
Great service. Job gets done right.
Carl was incredible. Fixed the leak in my crawlspace quickly and efficiently! 15 out of 10!
The most reputable company we have had with them for many years!
We are highly recommended for doing business with them.
My parents furnace went out and they were able to come out the same day and found the problem. The technician,Justin Walden, was very knowledgeable and was able to make a temporary fix until the part was ordered. He was very friendly and determined to fix the problem. They also had a plumber out,Carl Baker, and he fixed their shower handle quickly. He was also very nice and professional. They were extremely pleased with the services provided.
Black Diamond told us we had a CO leak through our cracked heating exchange, but didn't tell us exactly how bad it was, and shut our Furnace off. Althoff gave us a Free Second Opinion and sent a tech out within an hour to confirm the diagnosis. They found the levels of CO leaking to be miniscule, checked levels all over the house, and recommended some new CO monitors until we could replace the furnace. This brought our family peace of mind, while we shop for a new furnace