Reviews
Expert and thorough annual service for my Trane HVAC unit.
I recently switched to Altoff Services to do my annual A/C and Heater maintenance. They came this week to do the A/C. they did a thorough job in testing my A/C's cooling efficiency. they tested refrigerant levels.They removed the outside unit's shroud and thoroughly cleaned the unit. This was the first time anyone did that. I was very happy with the work they did.
We recently had our electrical panel inspected by Todd C. and subsequently replaced by Teo A. both of whom were fantastic. Thorough, understanding and willing to explain the process. The department manager, Tom K. was very helpful with getting a generator for us, while the power was off. And everyone in Customer Service was quite helpful.
It was a big project, but thanks to the Althoff team, we're all set now, and don't need to worry about potential trouble with the recalled box and breakers that the builder installed.
Michael Bombick, he came out today and replaced the sump pump and back up system. He was absolutely professional, kind, caring, attentive and explained everything with details of all my options!
Very efficiently did the maintenance. Couldn't have asked for more. Very satisfied as usual.
Very professional and offered a more modern system to install in the home.
They did the main 3 things and did them well
Showed up
Did a great job
Left... This is my go to company
Oliver was on time and got right to work. He clearly knows his job well. He is thorough and answered questions in a non-technical way. We have been pleased with Althoff Home Services.
Very professional, courteous, excellent/completed service, explains and answers questions
Brian was awesome! But let me start with the beginning. AC goes out, I'm familiar with these systems enough to know it's not something I can handle, so I get a recommendation from my neighbor. She tells me to call Althoff, so I get online and see that I can book an appointment online, this is win #1. Win #2, not only is the booking process seamless, it's fast and simple. Win #3, on a Sunday, I get a confirmation of appt confirmation. Win #4, the next morning, I get another confirmation and some info about how much the diag will be. Win #5, I get a notification WITHIN the schedule window telling me Brian is on the way, and as a bonus it also tells me about his qualifications, experience and some personal hobbies, etc (this is a remarkable feature) ARE YOU STILL WITH ME? Win #6, he arrives minutes later, professional, wears booties, effortlessly diagnosed the issue, put up with the tight squeeze next to the fence and came prepared with the parts. WELL DAMN! Now here's the thing, I know I'm paying a pretty penny for a $20 part, but honestly, the customer experience, Brian's professionalism and my cold air is all worth it. THANK YOU Brian and Althoff!