Althoff Home Services Blog: Posts Tagged ‘Residential Heating’

What To Do Before Calling for Emergency Furnace Repair

Wednesday, January 10th, 2018

It’s a frigid winter day and you wake up to a cold house. You soon discover that the heater isn’t working! Your first thought is to call for emergency furnace repair.

Before you grab your phone, you can take a few simple steps to see if you may be able to resolve the issue on your own. This may help correct the problem quicker and without the expense of a potentially unnecessary emergency furnace repair call.

5 Quick Furnace Troubleshooting Tips

1. Check your thermostat.

  • Make sure that the thermostat is on and set to “heat.” This sounds obvious, but you wouldn’t believe how many service calls happen because the homeowner didn’t know that someone (like a guest or child) adjusted the settings!
  • If your thermostat has a fan setting, set it to “auto” instead of “on.” Otherwise, the fan may blow continually even when the air isn’t being heated.
  • If the room temperature is lower than the thermostat setting, try adjusting the setting up a few degrees to see if the furnace kicks in.

2. Make sure you have power to the furnace.

Even if you have a gas furnace, an interruption in electric power will interrupt your furnace from producing heat. You may have a circuit breaker that has tripped.

If that’s the case, you can reset it by turning the circuit all the way off and then on again. If the circuit immediately breaks again, call a professional.

3. Check your air filter.

An air filter that is extremely clogged will not allow the air to be heated properly. It may cause your furnace to overheat and shut down.

Remove the filter and hold it against the light. Can’t see any light through it? Replace it. We recommend checking your furnace filter every month and replacing as needed.

hvac_air_filter_maintenance_strategy_

4. If you have a gas furnace, make sure the gas supply is on.

If you’ve had any repairs done lately, someone may have shut off the gas supply valve and then forgot to turn it back on. Or, the gas company may have shut down the gas lines for maintenance. A quick check with the gas company is a good idea if you think this may be the case.

  • Check the gas valve at the gas company’s meter.
  • Check the gas valve on your furnace. Your furnace’s gas valve is on when the handle is inline (parallel) with the pipe. If it’s off, the handle will be perpendicular to the pipe.

If you smell gas, turn off the supply and immediately call a professional.

5. Check the ignition source or pilot light.

Most modern furnaces have an igniter coupled with a flame sensor rather than a physical pilot light. Both of these can wear out and require repair. In fact, ignitor and flame sensor problems are some of the most common furnace repairs we encounter.

If you have an older furnace, your unit may have a physical pilot light. A draft or interruption in gas service can cause the pilot light to go out. If your pilot light is out, and you’ve already confirmed that you have a safe gas supply, try relighting it according to your owner’s manual. (This is usually done with a fireplace match or long barbeque-style lighter.)

If you’re not comfortable with this, or the pilot light won’t stay lit, call a technician.

4 Furnace Facts to Know When Calling for Repair

If the above steps do not resolve your issue, it’s time to call for furnace repair. Gathering the following information will help your technician resolve the issue more promptly.

  • Make note of your furnace brand and model number.
  • Make note of your furnace’s approximate age.
  • Write down the steps you took in trying to determine the problem.
  • Be sure to let the repair company know if they have done previous work for you.

Share the above information when you’re on the phone with the customer service representative when scheduling your service call.

At Althoff Industries, we appreciate having this information so our technician has a head start on the specific problem. He or she can make sure to have the appropriate part or parts to resolve the problem on the initial call.

Althoff Industries offers Chicago-area emergency furnace repair 24 / 7 / 365.

Waking up to a home without heat can interrupt your entire day. It is our goal at Althoff Industries to minimize any disturbance to you and your home and restore heat quickly and safely. If the loss of heat is the result of a deeper issue relating to the age or maintenance of your furnace, we will discuss your options with you.

If you live in the NW Chicago suburbs or Crystal Lake and McHenry County area, we invite you to make Althoff Industries your go-to team when it comes to the comfort of your indoor air. Any day, anytime, we are here to assist you. Call (815) 455-7000.

This information is provided as a general guideline. Althoff Industries does not assume any liability resulting from the provided information.

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Althoff HVAC Trucks: Fully Stocked to Finish Residential Service Jobs

Wednesday, January 3rd, 2018

Those who live and work in the Crystal Lake, Northwest Chicago area, and its suburbs have likely seen our Althoff Industries service trucks on the area roadways. You may not, however, have given much thought to what all is contained in these vehicles.

It helps to understand that for our technicians, these trucks tend to serve as their offices on wheels. As such, they need to contain the parts and tools that we use most often. This better allows us to complete a repair on the first call properly. It also saves us, and you, time and money.

Of course, with so many brands, types, sizes, and configurations of heating and air conditioning equipment, this leads to quite a collection of parts and tools. Is it always pretty and well-organized in the back of our service trucks? Not very often. But through the years, however, we have become quite adept at making sure our trucks are equipped to handle the most common HVAC and plumbing related problems on an initial call. Let’s take a closer look at what you may typically find in an Althoff HVAC residential repair truck.

Hand and Power Tools

Of course, one of the most critical factors in residential HVAC repair is having the right tool for the right job. This means a variety of both common and specialized hand and power tools that range from hammers and pliers to sheet metal cutting tools and soldering equipment.

Gauges, Diagnostic and Measuring Equipment

At Althoff Industries, our primary concern is that of the safety of your family. This makes it necessary that we have a variety of gauges and measuring equipment to help us properly diagnose any potentially dangerous conditions. These devices include equipment like a combustion analyzer, draft gauge, manometer, and more. Humidity and temperature gauges also help us in determining HVAC related issues.

Various Nuts, Bolts, and Small Parts

The back of one of our residential HVAC repair trucks will have a variety of nuts, bolts, screws, and small parts to help technicians complete their tasks. This will also include a variety of sealers, electrical tapes, duct tape, and PVC and sheet metal parts.

Parts that Commonly Fail

Some HVAC parts are more prone to failure than others. These include relays, transformers, circuit boards, capacitors, thermostats, thermocouples, blower motors, igniters, and more. Our trucks contain a variety of these parts including replacement hoses and valves, wiring, switches, connectors, breakers, and others.

The Most Important Part 

Our trucks contain refrigerant, refrigerant reclaim jugs, flush kits, glycol and glycol pumps, and so much more. But it is what you don’t see in the back of our HVAC contractor truck that is perhaps most important. That is the knowledge, training, and experience of our Althoff Industries technicians.

When you contact us for a service call, you likely want that call completed as efficiently and quickly as possible. A properly equipped and stocked truck can help us better accomplish that.

Keeping our trucks properly stocked and outfitted with the latest tools is part of the cost of doing business. So is properly maintaining our vehicles so they are ready to go when you need us. Whether your furnace decides to give out during the coldest day of the winter or your AC fails in the mid-summer heat, you can count on the team at Althoff Industries to be prepared. When you experience HVAC issues, we invite you to contact us, at Althoff Industries.

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10 Tips to Save on Illinois Energy Costs this Winter

Wednesday, December 27th, 2017

Odds are you and your neighbors are looking for ways to save on heating costs this winter. You’ll be glad to know you can cut Illinois energy costs without expensive remodeling or the purchase of brand new HVAC equipment. Here are some relatively simple, low-cost ways you can cut your heating costs on your Illinois energy bill this winter.

10 Tips to Save on Heating Costs

  1. Check the height of your exterior door thresholds. You should not be able to see any light between the bottom of your exterior doors and the bottom threshold under the door. If you can, you are giving warm air an easy way to get out and drafty cold air an easy entry point. Cure this issue by raising the threshold height or by adding a door sweep to the bottom of the door. You can also use a variety of tubular, stuffed draft stoppers that you can lay across the bottom of your door once you are inside.
  2. Use a portable heater to help heat the room in which your family spends the most time. Most of us heat our entire home to the temperature we are most comfortable, yet many of the rooms are empty. Consider a space heater or portable heaters for the rooms you use most. This will keep you cozy without wasting money overheating rooms that aren’t being used.
  3. Check your ductwork for leaks. The sheet metal pieces of your ductwork can develop leaks and creases over-time. This prevents all of the heated air from getting to the specified heating vents. You can save on heating costs by inspecting ductwork where you can and sealing any seam that appears loose with duct tape.
  4. Buy a programmable thermostat. You will likely save heating costs by purchasing a thermostat that you can program to comfortable temperatures when you are at home and save energy when you are not. Thermostats are inexpensive, usually under $50.
  5. Buy heavier, insulated curtains to help keep your home warm. Heavier blinds, curtains, and shades can do wonders keeping out the cold, especially if you have older windows. At the same time, you can use windows that face the sun to “capture” natural sunlight to help warm your home during daylight.
  6. Check weatherstripping around windows and doors. It may seem like last year when you replaced weatherstripping around your doors and windows but it may be much longer. Weatherstripping loses its ability to be effective after several years and replacing it can help you save on heating bills.
  7. Caulk or use expanding liquid foam to insulate where pipes and vents enter your home. Anywhere there is a breach into your home where cold air or drafts can enter is likely costing you money. Look under your sinks, around your dryer’s vent, and take electrical socket covers off to see where you can save on heating bills.
  8. Install clear plastic film over windows. Today’s modern, plastic fill products are easy to install and are hardly noticeable once installed. Using a simple blower hair dryer will stretch the film to be virtually invisible. The impact they can have to cut heating costs can be surprising.
  9. Reverse ceiling fans. You may know that heat rises but did you know that your ceiling fan can help recirculate that warm air back down from the ceiling to save on heating bills? There is likely a switch on your fan that can reverse the direction of the blades to counterclockwise in the winter, helping you use energy more efficiently.
  10. Change your furnace air filters. We say this so often but it is absolutely critical if you want to save on heating costs. Furnace filters are inexpensive and easy to change and should be step number one if you want to cut heating costs.

Of course, if you are still frustrated with your heating bills, we invite you to call the indoor air experts at Althoff Industries.  We’ve been helping keep Chicago and Illinois area homeowners comfortable for over 50 years.

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Should I Repair or Replace My Furnace?

Wednesday, December 20th, 2017

Regular maintenance goes a long way in extending the life of your furnace. There are points, however, when even a well-maintained furnace may need replacing. Like any other appliance, furnaces don’t go on running forever.

Here are signs that it may be time to replace your furnace.

5 Furnace Replacement Signs

1. Your furnace is old enough to drive.

Once your furnace reaches 15 years of age, it’s beginning to live on borrowed time.

Even if your 15-year-old furnace seems to be operating properly, you may notice escalating heating bills. Once you start repairing an aging furnace, those repairs often become more regular, extensive and expensive.

That’s not to say that a well-maintained furnace may not last five or ten years longer. Still, the 15-year lifespan serves as a guidepost to prepare for repairs or replacement. Like an aging car in need of constant repair, there will be a time you need to decide when to draw the line and replace it.

2. Your home doesn’t feel as comfortable as it once was.

Are you reaching for your coat even when you’re indoors? Are the kids bundling up for dinner? Are you constantly adjusting the thermostat because your living room is warm but the bedroom feels like the North Pole?

Poor and uneven heating are common symptoms of furnace problems. If your furnace is still young, it may only need a simple furnace filter change or other routine maintenance.

If you have an aging furnace, however, it may be time to budget for a replacement.

3. Your furnace is becoming the soundtrack of winter in your home.

A well-operating, efficient furnace should be almost imperceptible when it’s running. At the very least, it shouldn’t attract attention to itself.

Rattling, screeching, clamoring, popping, and rumbling noises are likely signs your furnace has an issue and needs professional attention.

If the furnace has reached the 15-year milestone, these sounds may be a cry for a furnace replacement.

4. Your heating bills are climbing.

If your rates have stayed steady and it’s not an extraordinarily cold winter—yet you still notice higher energy bills—your furnace may be picking your pocket and it needs to go.

Higher energy bills are a common motivator for furnace replacement. This can ultimately prove a prudent decision as opposed to repair. If your bills are climbing now because of an inefficient furnace, they aren’t going to suddenly become cheaper.

5. Your house has never been comfortable in the winter.

If your home has never quite seemed comfortable during the winter months, the problem could be drafty windows or poor insulation. But, it could also mean your furnace was never properly sized or installed. In the Greater Chicago area, contact Althoff Industries and we’ll help you determine what can be done or if a furnace replacement will solve your problem.

Repair or Replace?

Even when a furnace replacement is necessary, it’s not all bad news. A new furnace will operate quietly and more efficiently. Many of our customers experience savings so significant, they tell us they wish they’d replaced their furnace sooner!

If you suspect your furnace is reaching retirement age, call Althoff Industries at (815) 455-7000. We serve customers throughout the Greater Chicago area, and can help you determine whether your furnace is worth saving or replacing.

This information is provided as a general guideline. Althoff Industries does not assume any liability resulting from the provided information.

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A Clog Free Condensate Line Keeps Your Property Safe from Water Damage

Wednesday, December 13th, 2017

Next to the safety of your family, the highest priority of the team at Althoff Industries is to make sure your property is protected from damage from your HVAC system. To help ensure that, one of the routine maintenance tasks we perform on every clean and check and repair is to make sure the condensate line is clear.

What is the purpose of a condensate line or drain, how does it get clogged, and what can be the result if it does clog?

The Role of a Condensate Line

Many homeowners don’t understand that their air conditioner not only cools the air it treats but it dehumidifies it as well. On a humid day in Chicago, as much as five to 10 gallons of water can be removed from the air. This water is funneled into a drip pan and then removed through the condensate line to the outside of your house or to a drain inside the home.

How Does a Condensate Line Become Clogged?

Even if you are diligent in keeping air filters clean and even if you have a whole house air cleaner, dust and dirt can still collect in and around your HVAC system. The moisture that is removed from the air can serve as a “dust magnet”, attracting dust and dirt particles into the drip pan and eventually the condensate drain. If not cleaned, this can clog the condensate line.

What are the Potential Ramifications of a Clogged Condensate Line?

If the condensate drain is clogged, the water in the drip pan has nowhere to go and will overflow. This can cause damage to your HVAC equipment, flooring, and walls. If not promptly corrected, it can even lead to mold, which can be expensive to remediate. You are far better off having your condensate line cleaned with your annual furnace maintenance and HVAC check.

Cleaning the condensate line is a relatively simple task, yet some HVAC companies won’t perform a condensate drain cleaning unless a clog is apparent. At Althoff Industries, we understand that clogs usually don’t just occur overnight, they develop over time. By cleaning the condensate line on every visit, we are conducting proactive maintenance to prevent a potential problem in the future. We’ve created a brief video explaining condensate drain cleaning if you’d like to learn more.

If you have any questions about your HVAC equipment or would like to schedule an annual furnace maintenance clean and check, we invite you to give us a call. Next to the safety of you and your family, protecting your home is our next highest priority.

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Why These 3 Things are Important to HVAC Combustion

Wednesday, December 6th, 2017

You don’t have to be a mechanic to own or operate a vehicle. Some knowledge, however, can be valuable when encountering an issue or even when purchasing a car. Likewise, you don’t have to be an HVAC technician to own a home with a furnace but having some basic knowledge can help keep you safe and help you make better decisions when it comes time for repairs or an HVAC replacement.

Homeowners, for example, should understand the basics and importance of combustion. If you have any gas appliance, whether it is a water heater or furnace, combustion is taking place in your home on a regular basis. You certainly want it to occur efficiently. It is critical that it takes place safely. Knowing how combustion takes place and why a combustion analysis with draft gauge measurement is so important can be helpful.

The Three Components of Combustion

The three components to maintain combustion are fuel, heat, and oxygen. If any one of these is insufficient, combustion won’t occur.

  • Fuel – As it relates to your natural gas furnace, the fuel is the natural gas itself. We tend to take the supply of gas for granted but corrosion and debris impede the supply of fuel to your furnace.
  • Heat – The heat to your furnace is generally supplied by the igniter on your furnace. Your thermostat controls when the igniter will supply heat to the natural gas based on the temperature it is set at. If the ignition source fails, safety features will keep gas from flowing into the combustion chamber.
  • Oxygen – Air that is supplied to your furnace or water heater provides the necessary oxygen to complete the combustion triangle. High-efficiency furnaces will have air pumped directly into the combustion chamber from the outside. Less efficient furnaces will draw in air through louvers in the furnace cabinet. If this air is restricted the furnace can’t operate efficiently and may not ignite at all.

Along with the three components of combustion, draft is also critical to the safe and efficient operation of any gas appliance. That is because, after combustion, carbon monoxide and flue gasses need to be removed from the home. The proper draft is important in removing these gasses. This is why our Althoff HVAV technicians perform a draft check and combustion analysis on each service call.

Our technicians use three tools to ensure the safe operation of your HVAC system. A recent short video we created helps demonstrate the importance of these tools as a way to diagnose your equipment.

Your HVAC equipment may be the largest mechanical component of your home. Make sure it is operating safely and efficiently. For a furnace clean and check, professional repairs, and for recommendations on the most efficient equipment to choose for your application, we invite you to contact the professionals at Althoff Industries. We are here to keep you safe and comfortable.

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How to Choose the Right Air Filter for Your HVAC Equipment

Wednesday, November 15th, 2017

If you find yourself having to set your thermostat at unusually high or low temperatures just to stay comfortable, your problem may be poor air flow. Poor air flow may be caused by too much friction in your HVAC system or too much turbulence. One of the most significant causes of friction in an HVAC system is the air filter.

How is an Air Filter Related to the Comfort of a Home?

Even a clean HVAC air filter will offer some friction to the air flow in a furnace. If a filter is dirty or too restrictive in its design, it will not allow a sufficient airflow through your system and into the rooms it serves. This can lead to your system overworking and struggling to provide the comfort you desire. It will also increase the inefficiency of your unit. While we find that more and more homeowners understand the importance of changing filters, many still fail to remember to do it or are purchasing filters that are too restrictive for their systems to operate properly.

How Do You Determine the Best Filter for You?

HVAC filters are rated based on a minimum efficiency reporting value (MERV). This is a 1-16 scale but most home filters fall within the 4 to 12 range. The higher the rating, the smaller the particles are that can be trapped by the filter. Higher ratings also make filters more restrictive to air flow and generally are more expensive.

Selecting the right filter for you and your family will depend on the balance you place on comfort, expense, clean indoor air quality, and furnace efficiency. Most homeowners can usually settle in the 6-8 MERV range without negatively impacting air flow. The 6-8 range filters are also still affordable.

Before You Switch to a High-Efficiency Furnace Filter

A high-efficiency HVAC air filter can remove up to 99% of particulate matter in the air. This can be terrific news if you or someone in your family suffers from allergies or are sensitive to dust. A word of caution about high-efficiency filters, however. Before making the switch, contact your HVAC professional. A trained technician can help determine how disruptive the filter will be and perhaps even make adjustments to increase fan speed to make up for the reduced airflow. You’ll also want to make sure you stay on top of changing these more restrictive filters on schedule.

Keep in mind that a dirty HVAC air filter can cause more than just discomfort. They can lead to damage to the blower motor or heat exchanger. You can see the difference between a minimally restrictive fiberglass filter and a pleated filter in the below video.

If you have rooms that just don’t seem to get comfortable, check your air filters. If you are interested in switching to a higher MERV rated filter for cleaner indoor air, contact us at Althoff Industries, We’ll conduct an inexpensive clean and check and help determine the best HVAC air filter for your family. If adjustments need to be made, we can accomplish that on the same call.

Don’t settle for anything less than superior comfort when it comes to your indoor air. Contact Althoff Industries and get the indoor air quality you deserve.

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3 Essential HVAC Tools that Provide Accurate Diagnostics

Wednesday, November 1st, 2017

At Althoff Industries, our priority is not only hiring and training talented technicians but equipping them with the highest quality tools to get the job done accurately. We ensure our technicians are not only well-trained and proficient in HVAC repair and installations but that they have the essential HVAC tools to assist them in the accurate diagnosis of your heating and air conditioning equipment.

While our trucks are filled with many parts, equipment, and tools, there are three HVAC technician tools that we use at every service call. They are the combustion analyzer, draft gauge, and manometer. These tools give us the ability to measure and analyze things happening with the system that cannot be seen by just visually looking at it. Our highly trained technicians understand that the proper diagnosis involves digging deeper to uncover hidden problems that impact safety, performance, and can cause breakdowns.

3 Essential HVAC Tools

1. Combustion Analyzer

A combustion analyzer is a handheld device that looks much like a multi-meter an electrician would use to check circuits. Like blood work being analyzed at the lab, the combustion analyzer gives our technicians all the components of the combustion process at once. The three main components checked are carbon monoxide levels, oxygen levels, and flue temperature. A trained technician knows that having just one of those numbers doesn’t tell you the whole story. It takes putting all the pieces together to accurately understand what’s happening. The purpose of the combustion analysis unit is to measure the percentages of oxygen and carbon dioxide along with the flue temperature. These measurements help our technicians determine whether or not the furnace is operating within the parameters that the manufacturer of the equipment has specified.

A combustion analyzer is important for three different reasons. It can help in determining and achieving optimum fuel efficiency, it is critical for the safe operation of your equipment, and it can ensure your HVAC system is operating within the guidelines of any warranty.

2. Draft Gauge

A draft gauge is a device that verifies that your chimney has proper draft pressure. Improper draft can be caused by lack of combustion air, too much combustion air, outside temperature and wind conditions, or a blocked chimney. A proper draft is critical to make sure the by products of combustion are safely disposed of outside the home. Most companies just assume this is happening correctly, at Althoff our technicians are trained to verify it. HVAC tools like a draft gauge help our technician determine if there are any problems creating these potential draft issues.

3. Manometer

The manometer is a device used to measure differences in pressure. We use this in a couple different ways. First, we use it to measure duct static pressure to make sure that you have proper air flow through the furnace and duct system. Another way is by measuring gas pressure to the equipment. Equipment is rated for certain gas pressures and those outside of those ranges can have very negative effects on performance, safety, longevity of the equipment

Other Trade Tools Used on Daily Basis

The three critical HVAC tools listed above are just part of what technicians need to perform their job on a daily basis. Other such tools may include:

  • A refrigerant recovery machine
  • Hand seamer
  • Swage tools
  • Leak detectors
  • Hand and power tools
  • Tin snips
  • Multimeter
  • Humidity and temperature gauges…and more!

Our technicians in the field often play the role of part technician, mechanic, sheet metal worker, detective, and chemist/scientist. It is why they are so extensively trained and outfitted with the latest equipment. It is not an inexpensive proposition but we take what we do very seriously here at Althoff Industries. After all, it is not just the efficient operation of your HVAC equipment that is at stake. It is also the safety of your family.

When you experience an issue with your furnace, trust the experts at Althoff Industries.

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2 Important Reasons Why Your HVAC Technician Measures Draft

Thursday, October 26th, 2017

One of the most important aspects of your furnace is how it drafts. When air drafts properly from your gas furnace or gas water heater, spent oxygen and carbon monoxide go up a chimney or chimney pipe where it is dispersed outside your home. As most are aware, too much carbon monoxide in an enclosed area can have tragic results. The importance of proper drafting of a furnace can not be overstated for both operating efficiency and monitoring safe conditions.

How do we know, however, that a gas furnace has the appropriate draft pressure and draft intensity to operate efficiently and safely? It can be done using a furnace diagnostic tool called a draft gauge. A modern draft gauge is a digital device that helps a technician conduct a draft test, measuring aspects like draft pressure, draft intensity, backdrafting, and the percentage of oxygen and carbon monoxide. A draft test is a critical part of any furnace maintenance or tune-up.

How Does a Draft Gauge Work?

A differential pressure draft gauge measures the difference in the pressures of the air flowing inside a chimney or ductwork and that of the air on the outside. A draft gauge will not tell our technician what the specific cause of the draft issue is, only that there is some issue causing a draft pressure problem. The technician will then rely on his training, experience, and knowledge to discover the source of the draft problem.

Common Causes of Poor Drafting in a Furnace

A variety of causes can create poor drafting for a furnace. These can include extremes in indoor and outdoor temperatures, blockage of the vent pipe, loss of a vent or chimney cap, high winds, and others. This can cause poor ventilation or backdrafting, causing harmful gasses to spill back into the home.

While a slow or diminished draft can cause safety issues, excessive drafts can create inefficiencies in your furnace. If too much air is delivered to the burner fan, it can result in air leaking into the heating plant. This reduces the amount of CO2 and creates an increased stack temperature. This, in turn, results in poor efficiency of the furnace.

Why a Draft Gauge is often Used with a Combustion Analyzer

A draft gauge is often used with combustion analyzer so a technician can better determine the extent of the poor drafting and see its effect on the air in a room. Depending on the readings of the combustion analyzer, it can direct the technician to check on potential issues with the heat exchanger. It can also be an indication there may be a gas pressure issue or a combustion air problem. A high carbon monoxide parts-per-million reading on a combustion analyzer could also mean that a furnace is recirculating flue products and re-burning them in the heat exchanger. We’ve created a brief video on how a draft gauge and combustion analyzer work together as terrific furnace diagnostic tools in helping direct us to the heart of many furnace issues promptly. This saves us time and you money.

Monitoring Safe Conditions

Many Chicago area homeowners will schedule a fall furnace check-up or tune-up to head off potential maintenance issues in the winter and to ensure their furnace is operating at peak efficiency. Another important aspect of an annual furnace check-up, however, is that it monitors the safety of you and your family. It determines the quality of the draft of your furnace, making sure it is operating without putting harmful gasses back into your home.

If you have yet to have a furnace maintenance check this fall, we invite you to contact the well-trained, well-equipped team at Althoff Industries.

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How Do You Define HVAC Contractor? This Definition Is Pretty Hard To Beat

Wednesday, October 11th, 2017

The Althoff Definition of a Quality HVAC Technician

You probably have seen, read or heard advertisements from HVAC contractor companies in the greater Chicago area that talk about their “quality”. They’ll boast of the quality of their equipment, the quality of their service, and even the quality of the technicians they hire. Quality has become a word that is so overused in the service industry that it often loses its meaning. When it comes to HVAC, through the years, we’ve discovered there is a big difference in what they refer to as “quality”, and what our high standards are at Althoff Industries. Our definition of a quality HVAC technician reaches beyond most HVAC companies in the Crystal Lake IL area.

Treating Problems at the Core Cause

At Althoff Industries, our technicians are trained to find the core cause of a problem. They are not on a mission to “find” problems that may or may not exist. They are not there to sell you something. From the moment an Althoff team member answers your call to the moment we arrive  at your home, we are there to resolve your HVAC problem at its root cause, keep your family safe, and restore comfort to your home. They are there to offer logical options and let you make the final choice. They are often asked, “What would you do?”. In fairness, every family has different budget restraints. Our technicians are there to provide you HVAC options that are safe. The choice is ultimately yours, the way it should be. Don’t let an HVAC contractor sell you on a solution that may be their own best interest.

Why Finding the Core Cause is Important

Our technicians are trained to find the core cause of a problem because without that knowledge, technicians often just treat the symptoms. Our Althoff technicians are there to determine WHY a part failed and WHY your HVAC system isn’t performing properly. When an HVAC contractor tells you you need a new part, they should be able to tell you WHY the part failed. If they say “normal wear and tear” and your furnace is less than ten years old, it should raise red flags. If they can’t offer a logical reason for the part failure and you simply replace it,  you may just soon experience the same failure sometime in the near future.

Technicians, Training, and Tools

Want to hear something you may already know? Some HVAC people are more interested in selling you something than helping resolve your problem. Shocker right? At Althoff, we have a client-centered focus that compels us to determine your problem at its root cause and then offer you the best options to resolve it. No hidden agendas. We do this through good people who embrace our mission. They have families and understand the challenges of dealing with unexpected issues like HVAC maintenance problems. Next, we provide our HVAC technicians with superior training and exposure to the latest available techniques and technology. That technology includes innovative digital tools that can better determine exactly what is going on with your HVAC system. These tools accurately determine the underlying cause of your problem. We are not just guessing. We use precise instrumentation to verify how your system is performing. We know you expect more than an educated guess from a “quality” HVAC company. At Althoff Industries, we deliver.

Discover a Higher Definition of Quality at Althoff Industries

If you have been frustrated with an HVAC technician who “guesses” at your problem, or simply replaces a failed part without being able to tell you why it failed, contact Althoff Industries. Our service technicians are trained and have the latest tools to diagnose your HVAC problem efficiently and effectively. Best of all, they offer honest solutions that can best fit your family’s needs. Expect more and get more.

Althoff Home What Makes HVAC contractors Different

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